When using RLDB, users may experience some issues including blank screens, failure to respond, or an inability to access their exams. If you see a Server pop-up message box appears, select Connect to Canvas at ASU and Continue.Click the Respondus LockDown Browser icon to open.For Windows, the Respondus LockDown Browser should appear on your Desktop. For Mac, the Respondus LockDown Browser should appear in your Applications folder. Locate Respondus LockDown Browser on the computer.After the Installation Successful message box appears, click Close.Note: You may need to type in your computer administrative password to continue.In the Select a Destination message box, click Install for all users of this computer.If a pop-up message box appears, asking you to agree to the Respondus LockDown Browser license agreement, click Agree and Continue.When the RLDB download and install wizard appears, click Continue.Locate the installer file on your computer and click on it to begin the installation.When the download pop-up box appears, choose a file location, and click OK.Your browser will download the installer file (usually to your downloads folder). Go to the Respondus LockDown Browser website to download RLDB.Click Here to view Respondus LockDown Browser System Requirements Download & Install This guide demonstrates how to install the program and provides common troubleshooting solutions. Once the browser is closed, it no longer has the ability to limit the use of applications, restrict the device, or use its webcam. All of this occurs only while the Respondus LockDown Browser is running. If the instructor uses “Respondus Monitor”, the software will also record video and audio while you test. (Instructors can then view this within the LockDown Browser dashboard.Respondus LockDown Browser (RLDB) is a custom internet browser that locks down your computer and prevents you from opening unauthorized applications while testing. If you do need to exit the exam before submitting it, for example in case of an emergency or internet failure, you are required to enter a reason for exiting the exam early. LockDown Browser will prevent you from accessing other websites or applications you will be unable to exit the test until all questions are completed and submitted. If possible, use a wired connection rather than wi-fi. Take your time navigating through the questions. Remain at your desk or workstation for the duration of the test. Turn off all mobile devices, phones, etc.Ĭlear your desk of all external materials - books, papers, other computers, or devices. Test Taking Tipsįinally, when taking an online exam, follow these guidelines:Įnsure you're in a location where you won't be interrupted. NOTE: You cannot use Respondus Monitor on a tablet or smartphone. In some cases, your instructor may use Respondus Lockdown Browser with a live proctoring scenario. The Webcam Check will confirm that your webcam and microphone are working properly. You will first need to review and agree to the Terms of Use. If an exam requires LockDown Browser and a webcam, follow steps 1-5 in the previous “Taking A Test” section. At this point, the Startup Sequence for the webcam begins. Mac users must have Adobe Flash Player installed to Safari, even if a different browser is normally used. Your computer must have a functioning webcam and microphone. (The webcam feature is sometimes referred to as “Respondus Monitor.”) You may be required to use LockDown Browser with a webcam, which will record you during an online, non-proctored exam. Err on the side of caution and take your test on a desktop or laptop, preferably with a wired connection. There is a mobile app, but your instructor must configure the test to allow its use. REMEMBER: Once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.
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